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We accept debit and credit card of Visa and MasterCard. However, please note that debit or credit cards issued by selected banks are not available at the moment. All credit card transactions are 3D Secure (Verified by Visa, and MasterCard Secure) enabled. Please kindly refer to step by step guide that shown as below.
- At Checkout page, complete your order details and select "Online Payment - Credit/Debit Card"
- Enter your credit card details and click "Submit". You will receive 6 digit codes for you to key in the 3D secure page. When done, click on "Confirm Order".
- You will be redirected to Payment Result page. Click on "Continue" to return to Tesco Online site and complete your order.
- You will receive a text message from the bank on the transaction amount. This means the transaction is successful and pending for delivery.
- You might receive an additional text message from selected banks as an “Account Status Enquiry” on a RM0.00 transaction. Please be assured that this is just part of the bank process to further verify your online purchase with Tesco Online.
* For Payment Online, the amount sent via SMS is just a holding amount from your banking institution. The final amount charged will only be made after you have received delivery based on the agreed total post rejection or substitution. An email will be sent within 5 working days to your registered email as a confirmation of final amount charged.
* Do note that if there is a refund on your order, your bank will process it, in accordance with their timeline which may take 7-21 days. In this instance, please do contact your bank directly.
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| On Delivery Day |
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| Customer will only be charged for the items that he/she receive.
For example, the guide price amount that customer ordered is RM300, but the final price is only RM250. Thus, customer only has to pay the final amount.
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| Q: What happened to the extra amount that I have paid? |
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| The extra amount will be refund to customer account in 3 working days and customer will received notification once received the amount. |
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| Q: What happened to the amount paid if I cancel the order? |
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| The full amount will be refund to customer account within 2 weeks after cancellation |
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| Easy steps with Online payment method |
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Place order and choose online payment method at checkout page
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Enter credit/debit card details and you will receive 6 digits verification code.
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Enter the code and submit. Your order is confirmed once the payment is approved by the bank
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Receive your order on the selected date and time
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| What If I rejected items? |
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Customer received items on delivery day and check items
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Delivery assistant will help to amend the final amount if customer rejected items
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Delivery assistant will bring back rejected items to store and store will arrange the refund settlement
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Customer will receive the refund amount within 3 working days after the delivery day
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