Sustainability

Click+Collect-ing in Cheras

We are delighted to share that our Click+Collect service in Lotus’s Cheras has hit 100 per cent capacity in June 2021!

Demand for our Click+Collect service, which enables customers to utilize our Grocery Home Shopping online platform by clicking the items they want, and then collecting the items themselves at a time that’s best for them, has skyrocketed since the start of the Movement Control Order 3.0 (MCO3.0).

Currently, the Click+Collect is only available in eight stores namely Lotus’s Seberang Jaya, Ipoh, Cheras, Mutiara, Puchong, Selayang, Melaka, and Desa Tebrau, while Klang is expected to come on board next month.

The rest of our 53 stores meanwhile, have the Order&Collect where customers can WhatsApp the store a maximum of 25 items that they want and collect those within the same day by 6pm. The WhatsApp number for every store can be found here.